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Your plumbing company needs a communications department

DotValue is the SMS platform that responds to emergencies instantly, follows up on estimates, and builds trust — all on autopilot.

Text messages have a 98% open rate. Your customers read every single one.

98%

SMS Open Rate

vs 20% for email

45%

Response Rate

within 90 seconds

10x

ROI vs Email

revenue per dollar spent

Sound familiar?

✗Emergency calls go to voicemail at 10pm and the homeowner calls the next plumber on Google

✗You give detailed estimates on-site but never follow up — and lose the job to whoever does

✗Your 4.2 Google rating doesn't reflect your work because satisfied customers don't review unprompted

✗Winterization and seasonal services are predictable revenue you leave on the table

Review requests go out after every completed job — build the rating that wins emergency calls.

Homeowners text your number for emergencies, quotes, and scheduling — 24/7 acknowledgment.

Estimate follow-up, winterization reminders, and annual maintenance campaigns run themselves.

Track every service call from emergency dispatch through completion and payment.

After-hours emergency texts get instant auto-acknowledgment

Estimate follow-up at day 3 and 7 closes 15-20% more jobs

Google reviews climb past competitors with systematic requests

Winterization campaigns fill November schedules proactively

Service address and problem details captured before the truck rolls

Every customer interaction is documented — warranty claims are easy to verify

14-day free trial. No credit card required. Set up in under 10 minutes.