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Your gym needs a communications department

DotValue is the SMS platform that onboards new members, catches at-risk ones before they cancel, and drives referrals — all on autopilot.

Text messages have a 98% open rate. Your customers read every single one.

98%

SMS Open Rate

vs 20% for email

45%

Response Rate

within 90 seconds

10x

ROI vs Email

revenue per dollar spent

Sound familiar?

✗50% of new members quit within 6 months and you only notice when the billing fails

✗Members who stop coming in don't hear from you until it's too late to save them

✗Your referral program exists on a poster but nobody actively promotes it

✗Trial visitors complete their free week and vanish without joining

Happy members get a review request after their first month — build social proof from real results.

Members text your gym number about class schedules, freezes, and personal training inquiries.

30-day welcome sequence checks in at day 1, 3, 7, 14, and 30 — catching dropoff before it happens.

Track every trial visitor from first visit through membership signup and beyond.

Monthly churn drops below 5% with proactive engagement sequences

At-risk members (10+ days absent) get a personal text before they cancel

Bring-a-Friend campaigns run monthly and drive 10%+ referral rates

Trial-to-member conversion improves with automated follow-up

Class announcements and schedule changes reach every member instantly

New member onboarding is consistent — every person gets the same great experience

14-day free trial. No credit card required. Set up in under 10 minutes.