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Your coffee shop needs a communications department

DotValue is the SMS platform that drives repeat visits, promotes events, and builds a loyal following — all on autopilot.

Text messages have a 98% open rate. Your customers read every single one.

98%

SMS Open Rate

vs 20% for email

45%

Response Rate

within 90 seconds

10x

ROI vs Email

revenue per dollar spent

Sound familiar?

✗Regulars who visited daily suddenly stop coming and you have no way to reach them

✗Your latte art is Instagram-worthy but social posts don't drive foot traffic

✗Live music nights and tasting events get low turnout because word doesn't spread fast enough

✗You're competing with a chain on every corner and can't outspend them on advertising

Review requests build a neighborhood reputation that chains can't replicate.

Customers text for catering orders, event info, and loyalty rewards — all from one number.

Weekly specials, event announcements, and seasonal drink launches go out on schedule.

Track catering inquiries and wholesale accounts from first contact through recurring order.

Build a text list of 500+ loyal customers through in-store sweepstakes

Event attendance doubles when announced via text instead of only social media

Lapsed regulars come back with a personal re-engagement text

Seasonal drink launches reach every fan — not just 3% of your Instagram followers

Catering inquiries are tracked and followed up professionally

Google reviews build a local reputation that outranks chain locations

14-day free trial. No credit card required. Set up in under 10 minutes.