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Your auto repair shop needs a communications department

DotValue is the SMS platform that follows up on estimates, collects reviews, and fills your bays — all on autopilot.

Text messages have a 98% open rate. Your customers read every single one.

98%

SMS Open Rate

vs 20% for email

45%

Response Rate

within 90 seconds

10x

ROI vs Email

revenue per dollar spent

Sound familiar?

✗You send estimates and never hear back — losing $500-2000 jobs to the shop that follows up

✗Happy customers drive off and never leave a Google review unless you chase them

✗Your team wastes time calling customers for status updates and pickup reminders

✗Seasonal slowdowns are predictable but you have no systematic way to fill them

Automated review requests go out when the vehicle is picked up — timed for maximum satisfaction.

Text customers vehicle-ready alerts, diagnostic updates, and estimate follow-ups from one business number.

Estimate follow-up at day 3 and 7 recovers 15-20% of quotes that would otherwise be lost.

Track every estimate from scheduling through completion. See your close rate at a glance.

Estimate close rate increases 15-20% with automated follow-up

Google reviews grow steadily to 100+ with systematic requests

Seasonal campaigns fill slow periods before they happen

Vehicle-ready texts replace phone tag with customers

Digital intake captures vehicle info before drop-off

Every customer interaction is tracked in one place

14-day free trial. No credit card required. Set up in under 10 minutes.